Hello, Congratulations! Your web hosting account is ready! This e-mail contains basic setup instructions and details on the features of your hosting package. For more information you can always reference our online customer support area at: http://www.hostaid.net Download your control panel/hosting manual here: http://www.hostaid.net/control_panel_manual.zip -------------------------------------------------------------- Login & Password Details ========================================= Domain: _________ IP Address: _________ UserName/Login: _________ Password: _________ Document Root: /home/username/public_html/ Temporary WWW site: http://www.domain.com/~username/ You must use these settings for: FrontPage, FTP, Mail, Control Panel, WebMail & Telnet. -------------------------------------------------------------- Uploading/Publishing your files with FrontPage ========================================= If you are using MS FrontPage to design and publish your site please refer to our FrontPage 2000/2 Tutorial available at: http://www.hostaid.net/frontpage.shtml Please keep in mind, publishing your site with FrontPage will not work until the domain name transfer process is complete. -------------------------------------------------------------- Uploading your files with FTP ========================================= Please see our tutorial on uploading with FTP: http://www.hostaid.net/uploading.shtml To upload your files with FTP you will need an FTP client. Upon connecting, you will see a list of the following directories: /www - This is where your site files will go <--- IMPORTANT /public_html - same as the www folder /tmp - This directory holds your access log files /mail - Mail area for your domain (no need to touch this!) /public_ftp - Files for your anonymous FTP To upload your files to the server double click on the "www" folder. Place your website files here. -------------------------------------------------------------- Your Domain Name ========================================= Whether you are transferring your domain or applying for a new one, there will be a time lag between when you open your account, and when the domain name is working. Please allow 48 hours before taking further action. If you are registering a foreign domain name you will need to handle the registration process. Our name server information is as follows: Primary IP: _________ Primary Hostname: NS. Secondary IP: _________ Secondary Hostname: NS2. For instructions on transferring your domain, please view: http://www.hostaid.net/dns_change_easy.shtml -------------------------------------------------------------- Web Control Panel ========================================= Each account comes with access to your web control panel. This utility allows you to manage your account through your web browser. Your control panel is accessible at: IMPORTANT: http://www.yourdomain.com/cpanel/ If your domain is in the process of being transferred, you can use your IP address to login: http://xxx.xxx.xxx/cpanel/ Use your user name and password (above) to login. -------------------------------------------------------------- E-Mail Setup ========================================= Your e-mail accounts are configured through the web control panel (above). To configure your e-mail program to fetch your e-mail, use the following information: Account Name: username@yourdomain.com (catch all) POP (incoming) Server: mail.yourdomain.com SMTP (outgoing) Server: mail.yourdomain.com NOTE: To SEND email make sure you have this option turned on in your email program: "My Server Requires Authentication". If you need help, please refer to our tutorials: To setup your mailbox with Outlook Express: http://www.hostaid.net/outlookexpress.shtml To setup your mailbox with Netscape Mail: http://www.hostaid.net/netscapemail.shtml Please keep in mind, your email will not function correctly until the domain name transfer process is complete. -------------------------------------------------------------- Free CGI Scripts ========================================= There are some free CGI scripts which are available for use and/or download. You can access the scripts via cpanel. -------------------------------------------------------------- Web-site Statistics ========================================= Your daily web statistics are found in your control panel. The stats are updated each day in the morning. Your raw log files are also accessible in there! -------------------------------------------------------------- WebMail ========================================= To access your mail through your browser please use: http://www.yourdomain.com/webmail/ You can also access your webmail from the control panel. -------------------------------------------------------------- How to Get Support ========================================= List Phone/Email Contacts here Important URLS: Hosting Documentation/KnowledgeBase: http://www.hostaid.net Frequently Asked Questions: http://www.hostaid.net/faq/ ========================================= Thank you! YourCompany